Términos del servicio
Last updated: June 2026
1. Acceptance of Terms
By accessing this website or placing an order with Arden Haus, you agree to be bound by these Terms of Service. If you do not agree with any part of these Terms, you should not use this website.
These Terms apply to all visitors, customers, users, and anyone accessing our services.
2. About Us
Arden Haus is an online retailer registered in Germany and operates this website using the Shopify e-commerce platform.
For any questions regarding these Terms or our services, please contact us at kontakt@ardenhaus.de.
3. Eligibility
By using this website, you confirm that you are at least 16 years of age or are using the website under the supervision of a parent or legal guardian.
You agree that all information you provide is accurate, complete, and kept up to date. You are responsible for maintaining the confidentiality of your account information where applicable.
4. Products & Availability
All products displayed on our website are subject to availability.
We make every reasonable effort to display product descriptions, colours, images, and specifications as accurately as possible. However, slight differences in colour, texture, stitching, or appearance caused by monitor settings, lighting conditions, photography, or manufacturing processes do not constitute defects.
We reserve the right to discontinue, modify, replace, or update any product at any time without prior notice.
5. Pricing & Payment
All prices displayed on this website are shown in Euro (€).
We reserve the right to change prices at any time before an order has been accepted. If a pricing error is identified after an order has been placed, we will contact you promptly and provide the option to confirm the corrected price or cancel the order for a full refund.
Payments are securely processed through Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and PayPal Wallet.
Promotional offers, discounts, or coupon codes may not be combined unless explicitly stated.
6. Orders & Contract Formation
Submitting an order through our website constitutes an offer to purchase our products.
Your order is accepted only when you receive a dispatch confirmation email indicating that your order has been shipped. Until dispatch, we reserve the right to refuse or cancel any order due to suspected fraud, payment issues, stock shortages, pricing errors, technical problems, or any other legitimate business reason.
If payment has already been collected for a cancelled order, a full refund will be issued.
7. Cancellations
Due to our fast-paced fulfilment process, cancellation requests can only be submitted within two hours of purchase, provided the order has not already been dispatched.
Once an order has been dispatched, cancellation is no longer possible. Customers must wait for delivery and, if eligible, follow the procedures outlined in our Return & Refund Policy.
Approved refunds are processed within 7–14 business days after the returned item has been received and inspected.
8. Intellectual Property
All content available on this website, including text, graphics, logos, icons, photographs, videos, designs, software, and website layout, is owned by or licensed to Arden Haus and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, published, modified, or used for commercial purposes without our prior written permission.
Any third-party trademarks, product names, logos, or brand references appearing on this website remain the property of their respective owners. Arden Haus operates as an independent retailer and is not affiliated with, endorsed by, or sponsored by any trademark owner unless expressly stated.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Arden Haus shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website or any products purchased through it.
Our maximum liability for any claim shall not exceed the amount paid by the customer for the specific transaction giving rise to the claim.
Nothing in these Terms excludes or limits any mandatory consumer rights available under applicable European consumer protection legislation.
10. Third-Party Links
Our website may contain links to third-party websites for your convenience.
These links do not imply endorsement or approval of the linked websites. Arden Haus is not responsible for the content, privacy practices, availability, or accuracy of any third-party websites.
11. Changes to These Terms
We reserve the right to amend these Terms of Service at any time.
The most recent version will always be published on this page with the updated revision date shown at the top. Continued use of the website following any changes constitutes acceptance of the revised Terms.
12. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Florida, United States of America.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located within the State of Florida.
Nothing in these Terms limits or excludes any mandatory consumer rights granted under applicable consumer protection laws.
13. Contact Us
If you have any questions regarding these Terms of Service, please contact us at:
Email: kontakt@ardenhaus.de
We aim to respond to all customer enquiries within 24 hours on business days.